MARCH Associates' business philosophy is highlighted by the following key elements:
Commitment.
MARCH Associates commits to and delivers personalized service to all our clients. At the beginning of each project, we assign an architect-in-charge who is personally involved in all phases and aspects of the work. We strive to design projects that meet our client's expectations, are completed on time and within the original budget.
Design.
MARCH Associates is committed to a planning and design approach based on interaction, participation and collaboration. Our projects have been recognized by a number of awards programs and publications and they are concurrently practical, flexible and functional.
Repeat Work.
For most of our clients, we have done a wide variety of projects over a fairly long time period. We are currently working on a Capital Improvements Project at the Carthage Central School District that continues a 25 year working relationship with the District and the principals of MARCH Associates.
Communication.
Clear and unambiguous communication among the team and with the client is critical to the maintenance of quality performance. The architect-in-charge is responsible for documenting all significant project communication between MARCH Associates, the client, other consultants and the contractors.
Quality.
Quality Assurance at MARCH Associates is achieved by attention to the clear delineation of responsibilities, to the maintenance of an atmosphere of trust, and to consistent on going competent action by the principals and staff. Quality Control is part of every project, is regularly monitored, and through education and awareness, is continually changing and improving.